Refund Policy

Final Sale & Limited Return Exception

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All sales of original artworks are final. The artist does not accept returns, exchanges, or refunds except in the limited circumstance set out below.

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If an artwork arrives with a frame that has been damaged during transit, the Purchaser must notify the artist in writing within 48 hours of delivery.

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The Purchaser must provide:

• Clear photographs of the damaged frame;

• Photographs of the external packaging; and

• The original proof of delivery.

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Failure to provide notice and supporting documentation within 48 hours may result in the claim being declined.

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Where return is authorised by the artist:

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• The Purchaser is responsible for arranging return shipment using a trackable courier service and secure, adequate packaging.

• Return shipping costs will be reimbursed only if the damage claim is verified and approved.

• A refund will be processed only once the artwork has been received by the artist and inspected.

• Refunds will only be issued if the artwork is returned in the same condition in which it was sold, excluding the transit-related frame damage reported.

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The artist reserves the right to repair or replace the damaged frame instead of issuing a refund where reasonably possible.